MODULE 5 EXCELLENCE IN CUSTOMER SERVICE – CPD MODULES
In this module we will give you 22 examples of best practice in Customer Service, from the initial contact all the way through to after your client passes their test. There by enhancing your reputation.
In a world where online customer reviews can either make or break a business, providing excellence in customer service has never been more important. This will enable you to receive a consistent flow of good quality recommendations to your business.